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On going Consultations | ||
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| How the Council makes its decisions If you want to have your say on the Key Decisions made by the council, click on the following link. Chose the decision that you are most interested in, read the information and send your views to the e-mail address at the bottom of the page:  Forward Plan of Key DecisionsHave your say on a planning application: Regulatory Committee | ||
Get involved and have your say on the scrutiny process in the Council: Overview and ScrutinyRegular service consultations All departments undertake consultation with residents on their particular services. More information on regular service consultations: Supporting People Education Fire & Rescue Planning & Development Schools Admissions/A> Social Care ServicesMystery shopping Occasionally we undertake mystery shopping exercises to monitor customer satisfaction with our services. This is where independent to the County Council mystery shoppers use set scenarios to contact the Council and assess its services. They can telephone, visit, e-mail or write to us with particular requests and queries as per the set scenarios and monitor our responses to them. View the results from the most recent mystery shopping exercise: Spring 2009 Summary Report (pdf, 1.84Mb) | ||
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