Welcome to Warwickshire County Council

Direct Payments provide money to you so that you can arrange and pay for your social care and support instead of having services arranged for you by Warwickshire County Council. Having Direct Payments does not effect your entitlement to benefits and does not count as income when your tax is worked out. The aim of Direct Payments is to give you choice, control and flexibility over the way you have support to live your life. For example you could employ someone to be your personal assistant, providing you with care in the way you want at the times you want. Alternatively you could decide you want to use the money to buy services from a care agency.

(PDF; 180 KB) This information is also available in other languages and in Easy Read.

Frequently asked questions abouts Direct Payments: Who can have Direct Payments? What can Direct Payments be used for? Will I need to pay for anything myself? What will I need to do? Direct Payments Support Services Direct Payments Podcast - listen to real people using their Direct Payments. Les' Story - Direct Payments Audio Diary - listen to a Direct Payments' user talk about how they use Direct Payments to live a full life. You can only have Direct Payments once you have had an assessment and we have agreed with you how much support you need. If you have not had an assessment or if you are receiving a service and would like Direct Payments instead please contact the Customer Service Centre on 01926 410410. Also see Self Directed Support. Please Note: Self Directed Support is currently only available in the Rugby area (for new customers) this programme will be rolled out across the County over the next 18 months. The documents on this page are in PDF format - Click here for more help with PDF files and to download the FREE Adobe Acrobat Reader Software.