Welcome to Warwickshire County Council

About Our Service Buying goods and services plays an important part in the everyday lives of Warwickshire people. The Trading Standards Service aims to create a fair and safe trading environment for consumers and honest businesses and ensure compliance with a wide range of UK and European legislation by: being accessible, responsive and innovative dealing effectively with non compliance; informing, educating and advising; and a commitment to service excellence		Mark Ryder Head of Trading Standards & Healthier Communities
We aim to be customer focused, giving consumers the protection they need and want, quickly, and, providing better services to business, including protection from unfair and illegal competition. We are committed to preventing non-compliance and encouraging good practice by offering advice and information to both consumers and business. We can help consumers by dealing with their complaints and giving advice and assist traders by advising them on how to comply with the laws that affect their businesses. The Trading Standards Service is part of Adult, Health and Community Services, a department of Warwickshire County Council. The Service is responsible for the enforcement of laws controlling the accuracy, description, price, quality, quantity, and safety of goods and services covering such matters as: Petroleum and Explosives Licensing Product Counterfeiting Trade Descriptions Property Misdescriptions Unsafe Goods Agricultural Products Weights and Measures Age Restricted Sales Animal Health and Welfare Consumer Credit Targeting Rogue Traders Food Standards How We Work The services provided are delivered through a number of teams. Compliance and Consumer Protection Food and Animal Health Education, Communication, Development and Consumer Advice Calibration Services and Quality Management