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Carer and Customer First Values
Our core values are to:
promote the rights of people who use our services to make decisions and choices about their own lives;
work in a fully inclusive way and promote the rights of people who use our services to be involved and participate in our work;
work in ways that respect the life experiences, expectations, knowledge and expertise that all people bring to discussions;
consider the impact of all our work. In particular on people who are marginalised and/or fringes of our society;
produce information that is in plain language and accessible to all;
work in a way that does not presume or judge but instead listens, supports and enables those we work with; and
make sure that equality and diversity are embedded within the culture and working practice of everyone.
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