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 | 9.00am - 9.30am |  | Registration & Coffee
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 | 9.30am - 10.00am |  | Welcome
Cllr Chris Saint, Warwickshire County council and Cllr Kevin Foster, Coventry City Council
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 | 10.00am - 10.30am |  | Session 1
Taster 1
Recruitment, selection and induction - 5 best practice principles for recruitment, selection & induction and hints and tips for benchmarking your current practices - Imogen Edmunds, Redwing Solutions Ltd.
Taster 2
Contracts & contract variation, pay, reward & benefits - a brief look at what needs to go in a contact of employment and how it can be varied, an update on employees’ entitlements to holidays and other benefits, and an overview of pay & reward strategies for a valued and productive workforce - Pat Hicks, ACAS.
Taster 3
Highlighting various health related issues and explaining how incorporating health and wellbeing into your business strategy and establishing a healthy culture at work can impact on the performance of your staff and your business. Have a free hydration test and find out why this is so important for office staff and manual workers - Wayne Campbell, Healthy Performance Ltd.
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 | 10.30am - 10.40am |  | Change
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 | 10.40am - 11.10am |  | Session 2
Taster 4
Equality & diversity inc talent management & harassment - an employer of choice is attractive to everyone whatever their background or abilities. This taster session looks at the benefits of a diverse workforce where employees are valued for their strengths and talents and also briefly addresses the difficult issue of discrimination and harassment at work – Alfie Coglianese, ACAS.
Taster 5
Managing a flexible workforce - what it means to manage a flexible workforce and the realities of flexibility in 2008. Also 10 steps to success when managing flexibility and maintaining work-life balance - Imogen Edmunds, Redwing Solutions Ltd.
Taster 6
Local Employer Partnerships - giving some details of how it has worked with Local National Employers to date and how Job Centre Plus would welcome the opportunity to work with SMEs on this agenda - Jacquie Hatfield, Employer Engagement Manager, Job Centre Plus.
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 | 11.10am - 11.30am |  | Morning Break
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 | 11.30am - 12.00pm |  | Session 3
Taster 7
Discipline, grievance and alternative dispute resolution - discussing the ever-popular topic of handling disciplinary problems effectively and fairly, including a look at forthcoming changes to legislation. Also an introduction to using mediation skills to prevent workplace problems from escalating into more serious issues - Pat Hicks, ACAS.
Taster 8
Dealing with difficult people and bullying - essential skills for managers in managing those difficult conversations with employees. Plus a look at what constitutes bullying and how employers can deal with it - Alfie Coglianese, ACAS.
Taster 9
Employee Assistance Programme - find out about this package of professional services purchased by employers to provide around-the-clock qualified support for the psychological and emotional well-being of your employees - James Henson, Health Matters.
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 | 12.00pm - 12.10pm |  | Change
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 | 12.10pm - 12.40pm |  | Session 4
Taster 10
Managing change and employee involvement - all businesses recognise the need to respond to change but do you think about how it can affect employees? This taster session looks at how involving employees helps them to embrace change more positively - Pat Hicks, ACAS.
Taster 11
HSE Management Standards for Stress - this training session will explain the legal context surrounding stress at work and how the HSE Standards can help employers to identify, prevent and tackle work-related stress - Trudie Donnelly, TD-Stress Consulting.
Taster 12
C&W Employer of Choice Awards 2008 application form - the details organisations need to submit on this year’s award application form describing their work-life balance practices and health & wellbeing policies is more important than ever this year. Get a head start by understanding what we need to know about your organisation - Merle Bayliss, WCC & Sharon Lindop, CCC.
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 | 12.40pm - 13.00pm |  | Thank you and farewell
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 | 13.00pm |  | Buffet Lunch and Depart |