|
| If you would like to speak face-to-face with someone concerning a service, why not visit one of the many one-stop shops around Warwickshire. |
|
 |
|
What is a one stop shop?
A one stop shop is a council building, situated within a community, where Warwickshire citizens can speak to customer services advisers in person. Customers can:
- request a council service
- access other partner services (where they are available)
- access information and advice
- carry out any other council business
- self-service using kiosks
All one stop shop Customer Service Advisers are specially trained in the wide range of services on offer and will wherever possible, try to resolve your query on the spot. This means that all your council business can be dealt with in one place. | | | | Find information about the one-stop shops using the links below, or by clicking on the map.
|
What types of services are in the one stop shops?
We are adding more services as we develop but currently you can obtain advice about the following services:
- Housing Benefit (by appointment)
- Council Tax (by appointment)
- Education awards
- Housing management
- Disabled parking permit (blue badge)
- Environmental Services including pest control & street lighting
- Trading Standards
- Electoral registration
- Social Service - access to children's services
- Registrars
- Tourism
- Parking Fines (city only)
Can I use any one stop shop?
Yes. No matter what part of the county you're in, you can access council services through the local one stop shop.
Do I have to make an appointment?
You will need to make an appointment for some services, for example, Registration Services. Please see individual one stop shops for more details.
Are the shops accessible to customers with particular needs?
Every effort will be made to accomodate customers with particular needs. All one stop shops are wheelchair-friendly.
Enquiries
For specific or general enquiries you can contact us via the Warwickshire Direct Contact Centre.
For more information on how to contact Warwickshire County Council in person, why not check out our Community Forums pages. |
|