 | Business Sector: Distribution
Employees: 365 full time 30 part time |  |  | How are work-life balance issues identified?
- Staff requests
- Management’s desire to look after the workforce
- Staff committee
How are work-life balance policies communicated?
In the staff handbook.
What systems have been set up to review work-life balance policies?
- Monthly discussions between employees and team leaders
- Daily review of changes to employment law
What arrangements have been introduced in the last 12 months?
- Term time working
- Formalisation of policies
- Opening a staff shop
- Staff/family open day
- Healthy eating and fitness
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 | This chilled dairy food company’s vision is to become an employer of choice creating a workplace where people feel valued and motivated to give their best to the benefit of the business. The National Distribution Centre in Nuneaton consolidates orders from production facilities in the UK and France. Initially work-life balance policies were developed in response to employee demand, however, the Centre is now committed to offering all its employees the opportunity to work flexibly, which is unusual for the market sector and, which helps to provide a good service to customers. In the warehouse alone there are 50 different shift patterns. People are encouraged to move around departments, to take up training opportunities, and to progress within the organisation.
Why have work-life balance policies been introduced?
To benefit the work-force which in turn has improved business performance.
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 | What work-life balance policies are most beneficial to the organisation?
Flexible working which suits individuals and the order profile of the company. To date all requests for flexible working have been accommodated. |  |  | Andrew Watson, Site Director said;
“We believe that our employees are our greatest asset and we are committed to continually improving the benefits they receive at work. By making work-life balance a priority at Dairy Crest, staff retention and motivation is at a good level which has a positive impact on our company as a whole. As a result we have a happy, committed, and experienced workforce.”
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