Skip NavigationAccess key details

Welcome to Warwickshire County Council



Trading Standards

Email and Internet Scams

It's impossible to list all the different types of scam you might be exposed to either by email or on the internet, but this page should give you a rough guide of what to look out for.

Too Good to be True Offers

Consumers should be very suspicious of anyone who promises them easy money, incredibly cheap prices, or 'free' services that may have hidden costs.

Internet and email scams
When goods and services are promoted to you on the Internet, often using SPAM or unsolicited email, beware of:

  • Hidden addresses - beware of traders who try to sell goods or services using an anonymous email address or a post office box number and make it hard for you to find their actual location.

  • Capital letters shouting at you - even the look and wording of adverts can make you suspicious. Be wary of adverts that shout at you, like 'THE SECRETS OF GUARANTEED SUCCESS!!!' or 'How to make a ££££million!!!'.

  • Vague references - 'Thousands of satisfied customers!' might sound impressive, but you're rarely given enough information to check them out.

  • 'This is not a scam' - Don't fall for this trick. A legitimate business doesn't need to convince you of its legality.

  • Promises of instant wealth - if it sounds too good to be true, it usually is.

  • Pay for a secret - some scams will offer a 'secret' money-making method available 'only to a select number of people'. But a typical scam reaches thousands of users. Details of the scheme are kept hidden until after you pay a fee.

  • Hidden expenses - be wary of advertisements promising 'no start up costs' and then asking for a one-off fee.

  • 'Phishing' online banking scam

What also to look out for

  • Bogus online auctions, where the items purchased are never delivered.

  • Deliberate misrepresentation or non-delivery of general merchandise purchased online.

  • Deliberate misrepresentation or non-delivery of computer equipment or software purchased online.

  • Internet access scams, where bogus internet service providers fraudulently charge for services that were never ordered or received.

  • Credit card or telephone charges for services that were never ordered or misrepresented as free.

  • Work-at-home schemes promising wildly exaggerated sales and profits.

  • Advance fee loans, where consumers are duped into paying upfront charges for loans that never materialise.

  • Phoney offers of cheap-rate credit card deals, once again on payment of upfront fees.

  • Business opportunities or franchises sold on the basis of exaggerated profit estimates.

What to do if you receive an scam email or access a scam site

If you have received a scam email, do not reply, they have not normally targeted you personally. If you access a website you believe to be in some way bogus, again, do not follow the guidance it provides.

For further information and guidance visit Get Safe Online. This is a Government and industry backed website that has advice on everything from protecting your PC and dealing with spam email to shopping online and helping your children to surf safely.





Search Site