Helpline
0845 090 8044
(Local Rate)
You can contact us:
Monday – Thursday 9.00am and 5.30pm
Friday 9.00am and 5.00pm
(an answer phone is available at other times)
Other ways to contact us:
NEW! Text us:
07950 081082 (Start Message with EY followed by a space)
Email us:
fis@warwickshire.gov.uk
Write to us:
Saltisford Offices
Ansell Way
Warwick
CV34 4UL
Email us - fis@warwickshire.gov.uk
We aim to answer queries within 1 working day (correspondence by mail is 5 working days). If this is not possible due to complexity of the enquiry, a courtesy call will be made. However you choose to contact us, you can expect a polite and helpful service from well-trained and dedicated staff.
If you are not satisfied with the service you receive, please contact the manager (details below) who will respond to your complaint within 5 working days. All complaints will be treated in a confidential manner and should you wish to remain anonymous this will be respected.
Family Information Service Manager
Saltisford Offices
Ansell Way
Warwick
CV34 4UL