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Our approach ensures that we comply with the Data Protection Act 1998, the Human Rights Act 1998, the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. We seek to meet our obligations in law and in spirit and to achieve an appropriate balance between the Council's resources, confidentiality, other peoples rights to privacy and the purpose for which the information is held.

We do this by:-

being transparent and fair in the way we meet our obligations under the above Acts, recognising the rights to privacy of individuals
ensuring data held about individuals is accurate, relevant and subject to clear archiving and destruction policies
ensuring that there are proper security measures in place to protect the confidentiality of individuals
facilitating access to information where this does not prejudice the purpose for which the information is held or infringe rights to privacy
treating people justly and fairly whatever their age, religion, disability, gender, sexual orientation or ethnicity when dealing with requests for information
raising awareness through effective staff training
setting out clear procedures for responding to requests for information
setting out clear procedures for making a complaint and ensuring a prompt response

You can access information by:

looking for information on our website using the A-Z or search facility
asking at your local library or information point
telephoning our Customer Service Centre on 01926 410410
faxing our Customer Service Centre on: 01926 412377

You can make a formal request for information by:

Completing an online request form
Putting your request in an email to: foi@warwickshire.gov.uk
Putting your request in a letter and posting to:

.....Please see our Information Request page for further details.

We welcome comments to improve public access to information, please use the ‘Contact Us’ link at the top of this page, or email us on foi@warwickshire.gov.uk

If you make a request for information and are not satisfied with the reasons or the manner in which your request was dealt with you have the right to request that the County Council carry out an internal review of the matter.

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