children survey
Public Library User Surveys (PLUS) were carried out in 37 Warwickshire libraries at the end of last year. Young library visitors completed a questionnaire, which helped us to measure their satisfaction with various aspects of the service.
Such surveys are conducted nationally to give library-users across the county - and country - a chance to have their say on the stock, staff and services provided in their area.
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summary - of those surveyed:
- 78.4% rated the library service as ‘good’
- 89.4% rated the library staff as ‘good’
- 83.5% were satisfied with the library books
- 73.8% were satisfied with the videos and DVDs
- 85.7% were satisfied with the computers
- 77.2% were satisfied with how the library looks
Lower satisfaction levels were received for music CDs (50.2%), story tapes / CDs (46.9%), space to sit and work (57.8%) and library opening times (58.2%).
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