Citizens' Panel Wave 12 - Health and Well-being, was carried out January 2004.
Members of this Citizen's Panel were asked to give their views on consumer protection, access to health related information, health and well-being, access to GPs and issues about smoking.
Of the 1000 questionnaires sent out, 618 responses were received.
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|  | People feel they have enough consumer protection with the following products/ services:
(Top five)
 Goods/ products from shops - 83%
Bank or building society - 78%
NHS doctor - 67%
Food in local restaurants - 67%
Motor insurance provider - 64%
Important for maintaining a healthy lifestyles:
(Top three)
Being mobile
Feeling positive about life
Not smoking
How quickly respondents were able to get a non-urgent appointment with their doctor:
Within 24 hours - 33%
Within 48 hours - 25%
Within 5 days - 26% | |