FAQs - Guide to Reporting Potholes

Guide to Reporting Potholes

Small Pothole

Delaminating road surface. Typically less than 300mm in diameter and 10-30mm deep. Not hazardous to vehicle traffic.

Such defects will be considered for repair/action as part of routine maintenance within 6 months of reporting.

Medium Pothole

Pothole anywhere with the carriageway other than the wheel track. Between 50mm and 100mm in depth on roads where the use of the carriageway is such that the potholes can be considered unsafe.

We aim to undertake appropriate action witin 28 days of being reported.

Large Pothole

Pothole anywhere with the carriageway greater than 100mm in depth OR if in the wheel track and greater than 50mm. Typically occurs after periods of heavy rain.

We aim to undertake appropriate action within 24 hours of being reported.

Report a Pothole

When contacting us please describe the nature and location of the pothole in as much detail as possible. It is useful to leave your contact details should one of our inspectors need to clarify the exact location of a fault.

Online: Pothole Reporting Form

Email: countyhighways@warwickshire.gov.uk

Phone: 01926 412515

Monday - Friday: 8 am to 8 pm
Saturday: 9 am to 4 pm

Outside these hours you can leave an answer phone message and we will respond to your call.

Link: Cost of Pothole Repairs in Warwickshire.

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Guide to Reporting Potholes
Small Pothole Delaminating road surface. Typically less than 300mm in diameter and 10-30mm deep. Not hazardous to vehicle traffic. Such defects will be considered for repair/action as part of routine maintenance within 6 months of reporting.
Medium Pothole Pothole anywhere with the carriageway other than the wheel track. Between 50mm and 100mm in depth on roads where the use of the carriageway is such that the potholes can be considered unsafe. We aim to undertake appropriate action witin 28 days of being reported.
Large Pothole Pothole anywhere with the carriageway greater than 100mm in depth OR if in the wheel track and greater than 50mm. Typically occurs after periods of heavy rain. We aim to undertake appropriate action within 24 hours of being reported.
Report a Pothole
When contacting us please describe the nature and location of the pothole in as much detail as possible. It is useful to leave your contact details should one of our inspectors need to clarify the exact location of a fault. Online: Pothole Reporting Form Email: countyhighways@warwickshire.gov.uk Phone: 01926 412515 Monday - Friday: 8 am to 8 pm Saturday: 9 am to 4 pm Outside these hours you can leave an answer phone message and we will respond to your call. Link: Cost of Pothole Repairs in Warwickshire.