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Junk Mail

Steps Completed

Once you have completed all the steps in the guide you should not receive junk mail.

I'm still receiving junk mail

If you are still receiving junk mail that you feel you should not be receiving, such as door-to-door, direct marketing mail, mail from companies you have requested not to receive mailings from after a reasonable period, you are within your rights to complaint firstly to the organisations or company involved.



I'm so full!
The Data Protection Act 1998 defines a legal basis for handling information relating to living people within the UK. It is the main piece of legislation that governs protection of personal data in the UK. Although the Act does not mention privacy, in practice it provides a way in which individuals can enforce the control of information about themselves.

Compliance with the Act is enforced by an independent government authority, the Information Commissioner's Office (ICO). The ICO can provide guidance and assistance on The Data Protection Act and deal with any complaints concerning organisations who do not comply with the Act.

If you are still receiving unsolicited mailings despite registering with the Mailing Preference Service (MPS) it is possible to complain to the MPS.

Remember
  • Registering with the Mailing Preference Service (MPS) is FREE.
  • Your name and registration details will remain on file for five years. After that time, should you wish to use the service again, you will have to reapply.
  • If you receive mailings that do not show your name and address accurately, please contact the mailer directly to correct your details.
  • You can expect to receive mailings from companies with whom you have done business in the past. You may also receive mailings from small local companies. If you wish these mailings to be stopped, you must notify these companies directly.
  • It may take up to four months before you notice a significant change in the Direct Mail you receive.
  • The MPS cannot stop unaddressed material from being delivered.
  • Please let the MPS know if you change your address.
  • The MPS is a non-profit organisation.






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