Are there any charges for supplying information?
You may access, print off or download any information on the website free of charge.
If information is readily available and all that is required is photocopying we may make a charge for photocopying. The actual fee depends on the amount of information you have requested. We will not normally photocopy publications which have been produced for sale. Where this is the case the publication will be charged for at the normal sale price.Where the information is already available in a priced publication from other sources we will give you details of the publication and where to get it. You will be advised of any charges following receipt of your request.
If you request information not available under the Scheme, our aim is to make as much as possible available to you free of charge. However, where it will take time to gather or prepare the information you want, that is deemed to be over the prescribed limit (currently £450), we may refuse to supply the information or charge for that work. If your request does attract any charges we will ask whether you wish to continue with the request before we undertake the work.
No charges will be made where we refuse a request for information. Nor will there be a charge to appeal against our refusal to supply the information requested or where you appeal against the charges we would make. Where information is available and a charge is payable we will only provide the information after receiving the appropriate fee.