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Consultation Learning
.Public Satisfaction Survey 2001

Public Satisfaction Survey 2001 was carried out in the Autumn of 2001.

4000 questionnaires were sent to a random sample of Warwickshire's residents, of which there was a 41% response rate.

The purpose of this survey is to find out levels of satisfaction with the authority and its key services, whether they use the particular services or not.

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Libraries and Museums
Maroon Bullet 73.9% of respondents are satisfied with libraries
Maroon Bullet The highest level of satisfaction was in Rugby
Maroon Bullet 50% are satisfied with museums

Transport
Maroon Bullet 43.6% are satisfied with the provision of transport information
Maroon Bullet 43.2% are satisfied with the local bus service
Maroon Bullet 81.4% believe they have easy access to public transport facilities

Warwickshire County Council
Maroon Bullet 62.1% are satisfied with the way the Council runs things
Maroon Bullet 73% are satisfied with the Council's Environmental Services
Maroon Bullet 66.9% are satisfied with the way the Council's Fire Service
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