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| Royal Mail Door-to-Door Service The Royal Mail door-to-door service delivers unaddressed mail such as leaflets and catalogues generally advertising services to capture new customers. They are allowed to deliver 6 items to one household per day. It is sometimes used by organisations such as Councils to provide information. However, if the information they need to get to you is important they would not rely on one form of communication such as door-to-door. However, if you don't want to receive unaddressed mail it is possible to opt out of the door to door service. | |
| Contact Royal Mail directly and ask for the 'stop door-to-door confirmation form'. E-mail: optout@royalmail.com Post: Freepost RRBT-ZBXB-TTTS Door-to-door opt-outs Royal Mail Kingsmead House Oxpens Road OXFORD OX1 1RX Once Royal Mail have received your form they will stop delivering unaddressed mail within 6 weeks. If you still receive unaddressed mail through the Royal Mail door-to-door service, firstly complain to Royal Mail and give them a chance to rectify the situation. If you are still receiving mail after contacting Royal Mail you can take your complaint further through the Information Commissioner's Office (ICO). The ICO is the UK's independent public body set up to promote public access to official information and protect personal information. It is important to note that your Opt Out registration will expire automatically after two years and Royal Mail will not remind you to renew. | |
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Warwickshire County Council, Shire Hall, Warwick CV34 4SA Telephone: 01926 410410