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Welcome to Warwickshire County Council



Adult Social Care
Home Care Services

Home Care is "the provision of social, personal care and domestic services that are necessary to keep an individual in a reasonable amount of safety and comfort in their own home". It includes tasks like those that could be carried out by an able and caring relative. Home Care does not provide nursing care (which requires the specialist skills of a qualified nurse). Home Care can be provided by independent agencies or by our own Home Care Service. It is sometimes called Domiciliary Care.


Do I qualify for Warwickshire County Council's Home Care Service?
You will qualify for our service if you have a permanent or temporary inability to manage your own care, whatever your age, and your needs fall within our Priority Need categories. If you do not qualify for a service funded by us, we will offer advice and information about possible alternative help. For further information, contact your local Adult Team or your local Children's Team.

Click here to read the Eligibility Criteria - Adult Services.


Charges:
Information about the Charges for Community Care Services.

Independent Home Care Agencies
If you are thinking about arranging your own home care, perhaps because you do not qualify for our help at the moment, it is a good ideas to ask any agencies you approach the following questions.
  • How much do you charge?
  • Are there different rates for weekends/evenings?
  • Are there any extra charges i.e. for the carer's travelling expenses?
  • What sort of services do you provide?
  • Will somebody visit me before the service starts?
  • If you provide me with a service, can I contact you out of office hours? If so, how?
  • Are your carers trained?
  • Do you take up references on your carers?
  • Are you registered with the Care Quality Commission (CQC)?
The Care Quality Commission (CQC) maintains information on registered Independent Home Care Agencies listed in their Services Directory under Domiciliary Care Agencies.

Warwickshire Partners in Care is an external site, produced in co-operation with Warwickshire County Council and Warwickshire NHS Primary Care Trust, gives useful guidance about independent home care agencies.








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