Fire and Emergency Support Service

Fire and Emergency Support Service

What is the Fire and Emergency Support Service? The Fire and Emergency Support Service (FESS) is designed to meet the needs of people who have suffered damage to their homes following a fire, flood or similar incident. The British Red Cross work in partnership with the Fire Service to provide Warwickshire with the Fire and Emergency Support Services Unit. This valuable scheme is run by trained volunteers who provide practical and emotional support to the victims of the incident.

What is the Fire and Emergency Support Service Vehicle? Trained British Red Cross volunteers use a specially adapted vehicle equipped with a hot shower, clothing, mobile telephone, baby food, a camera for clients to take photographs for insurance purposes and a small kitchen. The FESS vehicle is based at Kenilworth Fire Station and is mobilised on the request of Fire Officers at the scene of incidents.

What does the service cost? The FESS is free to the people receiving the service. All costs are met by voluntary donations to the British Red Cross Society. What type of support is available? Immediate temporary shelter in the FESS vehicle Assistance in seeking temporary accommodation Emotional support Sign- posting to other organisations Support with the care of children and pets Use of shower and toilet facilities Provision of toiletries and clothing Light refreshments Use of a telephone and camera First aid






Volunteers

For more information on the Fire and Emergency Support Service please contact Jeff Stevens on 07771511768 or visit the British Red Cross website.

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