Welcome to Warwickshire County Council

Nuneaton & Bedworth and North Warwickshire Lancaster House, Exhall Grange Campus, Wheelwright Lane, Coventry. CV7 9HP. Tel 01926 418282 Fax 02476 360 850 Central and Southern Orion House, Athena Drive, Tachbrook Park, CV34 6RQ Tel 01926 413737 Fax 01926 424 084

Eastern

Faraday Hall, Lower Hillmorton Road, Rugby, CV21 3TU Tel: 01926 736515

Telephone contact
When telephoning please remember that staff are usually out in schools. We will speak to you directly whenever possible but it may be necessary to leave a message. We check our messages regularly and will return your call as soon as possible. It helps if you can indicate your availability to receive a return call.

Making Referrals
Referral forms can be downloaded from here.

Specific Pupil Enquiries
Parents should contact the School SENCO in the first instance. This will usually provide the information that you require. However the IDS member of staff involved with your child will be available if you need to contact her or him. Please leave a telephone number and indicate when you will be available. We will return your call as soon as possible.

Training Requests
Please discuss these in the first instance with any IDS teachers regularly working in your school or setting. Alternatively please telephone one of the Senior Leadership Team listed below or the Lead Consultant Teacher of the relevant team on the attached Structure Chart


Senior Leadership Team

Role	Name	Telephone
Service Development Manager	Jane Carter	01926 742347
Service Development Manager	Dilys Davies	01926 418282
Principal Consultant Teacher	Daphne Driver	01926 413737
0-5 Strategic Manager	Zoe Harwood	01926 413737
Principal Consultant Teacher	Mary Cobb	01926 736515

Complaints to the LA

IDS (Teaching and Learning) is an Local Authority service managed by the County Council. Warwickshire has a Complaints' Policy and procedure. Details of the policy are published and a version for parents is held by libraries, schools and is available on the website. Contact the Complaints' Section for copies Tel 01926 742070.

Contact. Craig Pratt, Education Officer, Complaints. Tel 01926 742070

Email: educationcomplaints@warwickshire.gov.uk